WINSTON-SALEM ó Novant Health and its staff were recently named a national winner of the 2008 Ernest A. Codman Award from the Joint Commission. The Codman Award is presented to organizations that demonstrate exemplary performance to achieve health-care quality improvement.
Novant was honored for its successful efforts to improve “hand hygiene compliance” and reducing the spread of methicillin-resistant staphylococcus aureus (MRSA) infections.
“Washing hands seems like such a simple task,” Paul Wiles, CEO and president of Novant Health, said in a press release. “But it took a relentless and creative solution to improve our health system’s hand hygiene compliance. We were honest with staff, telling them that we could save patient lives if we were all successful. And now we know that our improvement spared patients from the complications of MRSA.
Novant said its “no-holds-barred” approach to hand hygiene worked. Compliance dramatically increased from 49 percent to 99 percent in just 21/2 years and ó more importantly Novant said ó the behavior change led to a 53 percent reduction in hospital MRSA infection rates across the health-care system. That reduction means that 249 patients from 2005 through 2008 did not suffer the medical complications of MRSA.
The hand hygiene campaign began in 2005 and involved every employee. Policies and processes were updated, additional staff hired to support the initiative and the system used an “edgy but honest” internal communication campaign that included screensavers, cling stickers, billboards, yard signs and other tactics to educate and help change behavior.
“It’s nice to be recognized with this national honor, but it’s even more rewarding to share what we learned about improving patient care with other hospitals and health systems,” said Wiles. Novant has received inquiries from hospitals around the country and decided to create a Web site where interested organizations can download free materials used in the hand hygiene project. To date, more than 300 hospitals, clinics and health-care systems have used some or all of Novant’s materials to improve hand hygiene in their own facilities. The Web site’s URL is www.WashingHandsSavesLives.org.
Named for the physician regarded in healthcare as the “father of outcomes measurement,” the Ernest Amory Codman Award showcases the effective use of performance measurement by health-care organizations to improve the quality and safety of health care. A panel of national experts in quality measurement and improvement selected five recipients of the 2008 Awards. Novant Health is the recipient of the award in the multiple organization category. Novant also received this award in 2004 for its work in reducing adverse drug reactions among patients receiving anticoagulation medications, also known as blood thinners.
“The 2008 Codman Award recipients exemplify how performance measurement improves the quality and safety of health care,” Mark R. Chassin, M.D., president of the Joint Commission, said in the press release. “Their achievements demonstrate the progress that can be made when process and outcomes measures are combined into meaningful practices that result in better care for patients.”
Novant Health will formally receive the award Nov. 19 at the Joint Commission’s national conference on Quality and Patient Safety in Healthcare, held in Chicago. An independent, not-for-profit organization founded in 1951, the Joint Commission accredits and certifies more than 15,000 health-care organizations and programs in the United States. Its accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards, the Novant press release said.
To learn more about the Codman award and past winners, go to www.jointcommission.org and click on Codman Award.