Rowan-Cabarrus Community College

SALISBURY – Employers can evaluate a job candidate’s personality and behavioral characteristics through services offered at Rowan-Cabarrus Community College to help determine whether the person is a good fit for the position.

These proactive assessments not only help the business choose the best candidate but can predict whether the person is likely to be happy in the job.

A recent LinkedIn survey found that 59% of employers have difficulty finding job candidates with the right combination of “soft skills,” such as interpersonal communication, teamwork, critical thinking, creativity and organization.

Rowan-Cabarrus college uses ETS WorkForce Assessment for Job Fit, a brief online evaluation that measures six key behavioral competencies and 13 underlying personality attributes that are proven to be indicators of workplace success. The customized assessment produces a report that gives the employer objective, research-based information on how well a candidate can be expected to perform in a particular role.

The six key areas of evaluation are: initiative and perseverance; problem-solving and ingenuity; flexibility and resilience; responsibility; teamwork and citizenship; and customer service orientation.

Companies that use the workforce assessment model pay an annual fee and a per-employee evaluation fee and receive detailed reports, interviewer training, career development assistance and other benefits.

“In a job market where many companies are hungry to hire, we understand that it can be tempting to grab the employee who looks perfect on paper, but it doesn’t always get the best results,” said college President Carol S. Spalding. “What we do is provide proven recruiting and selection guidance that results in success for both employees and businesses.”

To learn more about the workforce assessments for employers, contact David King at david.king@rccc.edu or 704-216-3935.