Duke Energy is expanding its existing in-home assessment program and providing new virtual, phone and web options for customers through its Home Energy House Call program. Through education and awareness of energy use, the company’s energy specialists help customers find ways to save energy and money by being more efficient.

Customers receive a free energy efficiency kit, a customized usage report, low-cost tips and expert recommendations to help them see energy savings.

Newly eligible customers include renters of single-family homes and owners/renters of condos, townhomes and manufactured homes.

“We are excited to enhance accessibility of our Home Energy House Call program to reach more customers across North Carolina,” said Kendal Bowman, president of Duke Energy North Carolina. “It’s a great way for customers to get personalized recommendations and insights to help them save energy and ultimately money on their energy bills each month.”

New assessments include:

• Virtual: Walk through your home and conduct a free assessment with one of our energy advisors using your device’s camera.
• Phone: One of our energy advisors will perform your energy assessment over the phone and answer any questions you may have.
• Online: Receive a self-directed energy assessment.

For the virtual and phone assessments, an energy specialist will analyze customers’ total home energy usage and check the efficiency of their appliances and heating/cooling systems. The self-guided online assessment generates customized savings recommendations based on customer responses.

Based on the information collected, Duke Energy’s experts will give customers a customized report detailing steps they can take to increase efficiency and lower their energy bill.

Along with the free assessment report, customers will receive a free energy efficiency kit in the mail that includes bathroom aerators, weatherstripping, water heater insulation pipe wrap and a furnace filter whistle that can be self-installed to see immediate savings.

The Home Energy House Call program is offered to Duke Energy customers in single-family homes, condominiums, townhomes or manufactured homes who have an electric water heater, electric heat or central air conditioning.

To learn more and sign up, go to Home Energy House Call or call 844-346-4366.