KANNAPOLIS — Improvements to Kannapolis City Hall are officially underway.

“The improvements are designed to provide a better customer service experience to those visiting the facility,” a release from the city’s communications director, Annette Keller said.

According to the release, the Customer Service Department is undergoing renovations and will reopen with an “emphasis on visitors being able to more easily interact with customer service staff” when they visit city hall.

The roundabout in front of Kannapolis City Hall on Laureate Way closed on Monday and will remain closed until Nov. 14.

City hall will remain open and both parking lots will be accessible.

“The street closure is necessary as the current parallel parking spaces in front of city hall will be converted to angled parking spaces,” the release said. “This will allow additional spaces in front of the city hall. The project also includes the addition of handicap parking spaces to the front of the building, in order to make the building more easily accessible to residents and visitors.”